, , ,

Introducing Engati’s Strategic Partnership with Hykon Ace: Unleashing Agent Smart AI

amaruwa Avatar

We are thrilled to announce an exciting partnership between Engati and Hykon Ace, as we introduce Agent Smart AI – a revolutionary AI-powered chat system designed to transform how Nigerian businesses engage with their customers. This strategic alliance aims to provide cutting-edge solutions amidst the current economic state of the country and elevate customer interactions to new heights.


Agent Smart AI: The Next Evolution in Customer Engagement

Agent Smart AI is a game-changer in the world of chatbots, harnessing the power of artificial intelligence to offer intelligent responses and seamless interactions. This stand-alone smart chat system boasts a unique combination of advanced AI capabilities, in-chat Ecommerce tools, and a secure Payment Gateway integration, making it a powerful solution for businesses looking to drive sales and enhance customer support.


Seamless Integration Across Multiple Platforms

One of the key highlights of Agent Smart AI is its versatility and compatibility. The chatbot can seamlessly integrate into various platforms, including:






Mobile Apps






Microsoft Teams


Strategic Launch to Support Nigerian Businesses

The launch of Agent Smart AI comes at a crucial time when Nigerian businesses are navigating economic challenges. This innovative AI-powered chat system is strategically designed to empower businesses across diverse industries, providing them with the tools to thrive in a rapidly evolving digital landscape.


Industries, Businesses, Niches, and Careers that Can Benefit from Agent Smart AI

E-commerce Retailers:

  1. Provide instant customer support, reducing response times and enhancing customer satisfaction.
  2. Offer personalized product recommendations, increasing cross-selling and upselling opportunities.
  3. Facilitate secure and efficient Payment Gateway integration, ensuring seamless transactions.

Healthcare Providers:

  1. Provide immediate answers to common health-related inquiries, improving patient engagement.
  2. Book appointments and manage patient schedules, streamlining healthcare services.
  3. Ensure data privacy and compliance with AI-powered security measures.

Hospitality Industry:

  1. Offer 24/7 support for booking inquiries and reservation management.
  2. Provide travel recommendations and personalized travel itineraries, attracting more guests.
  3. Enable in-chat Ecommerce for easy access to hotel amenities and services.

Financial Institutions:

  1. Provide real-time support for banking transactions and account inquiries.
  2. Offer personalized financial advice and investment recommendations.
  3. Facilitate secure and frictionless Payment Gateway integration for financial services.

Educational Institutions:

  1. Assist with course enrollment, tuition payment, and academic inquiries.
  2. Provide personalized guidance to prospective students during the admissions process.
  3. Implement AI-driven assessment tools to enhance student learning experiences.

Travel and Tourism Agencies:

  1. Provide real-time travel information and destination suggestions, encouraging bookings.
  2. Facilitate secure online payments for travel packages and services.
  3. Offer instant travel updates, such as flight changes or cancellations, to customers.

Technology Startups:

  1. Automate customer support to manage queries and provide instant responses.
  2. Showcase product features and benefits through interactive AI-powered demos.
  3. Implement Payment Gateway integration for seamless online payments.

Marketing and Advertising Agencies:

  1. Engage with customers on social media platforms, enhancing brand visibility.
  2. Offer personalized marketing solutions and targeted advertising strategies.
  3. Enable Payment Gateway integration for secure billing and transaction processing.

HR and Recruitment Agencies:

  1. Assist job seekers with application status updates and interview scheduling.
  2. Automate responses for common HR inquiries, improving efficiency.
  3. Implement Payment Gateway for application fees and recruitment services.

Freelancers and Solopreneurs:

  1. Enhance customer support with 24/7 availability, catering to a global clientele.
  2. Implement AI-driven automation to manage appointments and bookings.
  3. Integrate Payment Gateway for secure online transactions.

Customer Support and Call Centers:

  1. Reduce customer waiting times with instant AI-driven responses.
  2. Route queries to human agents when needed, ensuring efficient issue resolution.
  3. Gather customer feedback and sentiment analysis to enhance support services.

Real Estate Agencies:

  1. Provide property details and virtual tours, attracting potential buyers.
  2. Facilitate secure online payments for property reservations and transactions.
  3. Capture leads and inquiries, optimizing the sales process.

Legal Services:

  1. Provide instant answers to legal inquiries and general legal advice.
  2. Facilitate secure document sharing and handling sensitive client information.
  3. Offer automated appointment scheduling and reminders. 

Non-Profit Organizations:

  1. Engage donors and supporters with real-time updates and gratitude messages.
  2. Accept online donations through secure Payment Gateway integration.
  3. Automate responses for volunteers and stakeholders, optimizing resources.

Government Agencies:

  1. Provide instant responses to citizen inquiries and public service requests.
  2. Promote transparency and accountability through AI-driven interactions.
  3. Offer secure online payment options for government services and fees. 

Fitness and Wellness Studios:

  1. Provide personalized fitness routines and dietary recommendations.
  2. Facilitate secure Payment Gateway integration for class bookings and subscriptions.
  3. Automate appointment scheduling for fitness sessions.

Beauty and Salon Services:

  1. Offer instant answers to beauty-related inquiries and appointment availability.
  2. Provide personalized beauty product recommendations, driving retail sales.
  3. Enable Payment Gateway for secure online booking and payments.

Food and Beverage Industry:

  1. Facilitate seamless food delivery orders and payments through Ecommerce.
  2. Provide instant customer support for order tracking and inquiries.
  3. Offer personalized menu suggestions based on customer preferences.

Home Services Providers:

  1. Automate responses to home service inquiries and appointment scheduling.
  2. Implement Payment Gateway integration for secure online payments.
  3. Offer maintenance tips and personalized service recommendations. 

Media and Entertainment Companies:

  1. Engage audiences through interactive AI-powered content and quizzes.
  2. Offer secure Ecommerce for merchandise sales, boosting revenue streams.
  3. Provide instant customer support for event tickets and inquiries.

Automotive Industry:

  1. Assist customers with vehicle inquiries, specifications, and availability.
  2. Facilitate secure online payments for car reservations and services.
  3. Automate follow-up communications for post-purchase support. 

Fashion and Apparel Retailers:

  1. Offer personalized style suggestions and fashion advice.
  2. Enable secure Ecommerce for online clothing purchases and Payment Gateway integration.
  3. Provide real-time tracking of orders and delivery updates.

Photography and Videography Services:

  1. Automate responses to photography package inquiries and bookings.
  2. Integrate Payment Gateway for secure online payments for services.
  3. Offer personalized photography recommendations based on customer preferences.

Gaming and Entertainment Apps:

  1. Engage users with interactive AI-driven gaming experiences.
  2. Facilitate in-app purchases through Ecommerce capabilities.
  3. Provide 24/7 customer support for gaming inquiries and technical assistance.

Online Learning and Education Platforms:

  1. Offer instant responses to course inquiries and enrollment support.
  2. Provide personalized learning recommendations and study plans.
  3. Facilitate secure Payment Gateway integration for course purchases.

Home Decor and Interior Design Companies:

  1. Provide design tips and personalized home decor recommendations.
  2. Facilitate secure online payments for home decor purchases.
  3. Offer virtual design consultations with AI-powered suggestions. 

Renewable Energy Providers:

  1. Provide instant support for renewable energy solutions and inquiries.
  2. Offer personalized energy efficiency recommendations for customers.
  3. Facilitate secure Payment Gateway integration for renewable energy services.

Music and Entertainment Artists:

  1. Engage fans with personalized messages and concert updates.
  2. Facilitate Ecommerce for music downloads and merchandise sales.
  3. Automate responses to fan inquiries and requests.

Pet Services and Pet Care Businesses:

  1. Provide real-time support for pet care inquiries and appointment booking.
  2. Facilitate in-chat Ecommerce for pet products and accessories.
  3. Offer personalized pet care recommendations based on breed and preferences.

Agriculture and Farming Industry:

  1. Assist farmers with crop and livestock-related inquiries.
  2. Provide real-time weather updates and agricultural tips.
  3. Facilitate secure Payment Gateway integration for agricultural services.

Event Management Companies:

  1. Automate responses to event inquiries and registration support.
  2. Offer personalized event recommendations and ticketing options.
  3. Facilitate secure Payment Gateway integration for event payments.

Language Learning Platforms:

  1. Assist learners with language lessons and vocabulary practice.
  2. Provide real-time feedback on language proficiency.
  3. Facilitate secure Payment Gateway integration for language course subscriptions.

Personal Finance and Budgeting Apps:

  1. Provide instant financial advice and budgeting support.
  2. Enable secure Payment Gateway integration for financial transactions.
  3. Offer personalized investment recommendations.

Customer Feedback and Survey Platforms:

  1. Automate responses to customer feedback and survey inquiries.
  2. Gather and analyze customer sentiment with AI-powered analytics.
  3. Facilitate secure Payment Gateway integration for paid surveys.

Freelance Writers and Content Creators:

  1. Automate responses to content creation inquiries and project scope.
  2. Facilitate secure Payment Gateway integration for freelance services.
  3. Offer personalized content suggestions based on client requirements.


Experience the Future of Customer Engagement


In conclusion, the strategic partnership between Engati and Hykon Ace has given rise to the innovative Agent Smart AI, an AI-powered chat system with in-chat Ecommerce and Payment Gateway capabilities. With seamless integration across multiple platforms, businesses, industries, niches, and careers in Nigeria can leverage Agent Smart AI to elevate their customer interactions, drive sales, and thrive in the current economic state.

Embrace the future of customer engagement with Agent Smart AI – the ultimate AI-powered chat system! Visit Hykon Ace : www.hykonace.com

amaruwa Avatar

Leave a Reply

Your email address will not be published. Required fields are marked *